Established in 2014, FortuneJack is a well-known crypto-only casino registered under the laws of Curacao eGaming. It is owned and operated by Nexus Group Enterprises Casinos.
By virtue of its regulatory status and the fact that it is operated by a well-known casino industry player, FortuneJack is considered a safe online casino.
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One of the aspects that makes it outstanding is the fact that its founders are a group of professionals in gambling. They have over two decades of experience in online casinos as well as brick and mortar outlets.As we will find out in the course of the review, their experience in the industry makes a significant impact on FortuneJack casino.Our experts have rated FortuneJack as the best in the above categories after comparing more than 200 different Bitcoin gambling sites.
How does FortuneJack stack up?
FortuneJack offers an extensive range of games in all major categories. It offers a highly appealing and functional website as well as great customer support. The range of bonuses and promotions is enticing and it has a reputation for fast payout processing.
On the downside, it has no dedicated mobile app and the existing mobile interface is limited in terms of game selection and performance.
Over 3000 Bitcoin slots
Availability of provably fair games
Games are supported by top software providers
Slots have 4% house edge
Casino Software Providers
At present, FortuneJack has over 3,000 exciting games. As is the case with most casinos, the slots section is the most extensive. It has at least 1,171 slots in total, of which 32 are jackpot slots.
Slots fall into three main categories, namely video slots, 3D slots and classic slots. Diamond Wild is the slot with the highest j
ackpot ever, which was at 734.75 BTC.
Provably Fair Games
Under the categories of games, there is a whole section for provably fair options. Currently, the section has five titles. Four of these come with a 1% house edge while the remaining one has a 2% house edge. The five titles are:
Live Dealer and Sportsbook
In addition to the vibrant casino section, FortuneJack also has a live dealer option and a sportsbook. There are at least 48 game titles in the live dealer section and the list is constantly growing.
Most online casinos offer titles from Evolution Gaming in their live casino section and FortuneJack is no exception. Games from Authentic, XPG and BetGames TV can also be accessed on FortuneJack.
Introduced in February 2019, the sports betting section is a fairly recent addition to the casino. There are 26 categories to choose from here. Among these, soccer has the most options, totaling 554 while American football has 247 and table tennis has 159.
You can also choose from live in-play betting options and virtual sports in addition to the traditional ones. Football and tennis are the most popular sports under the in-play section.
A unique feature of the sportsbook is the Matchmaker. It lets you match various pairs of teams that happen to be playing in diverse fixtures. Therefore, you can use the feature to match teams from various games, related or not, and use a sports bet to pit them against one another.
Jackmate’s Majestic 7
You might also like the Jackmate’s Majestic 7 feature, another unique offering from FortuneJack. Every casino user can enter this game for free and select goal scorers for 7 games on the Premier League.
It is a weekly competition and for each correct selection, participants earn a point. If you get all 7 of them correct, you get free bets worth 1 BTC. There are smaller prizes as well for lower numbers of correct predictions.
No matter what game you decide to play, you will place your bet in bitcoin or any of the other supported cryptocurrencies.
Races and Tournaments
The site hosts tournaments from time to time, mostly on a monthly basis. These are often organized in conjunction with gaming software providers. As such, they are mostly limited to a specific range of games from a specific provider. Always check the promotion section to keep up to date with the latest tournaments.
You can find the lowest house edge under provably fair games on FortuneJack. There are at least 4 games with a 1% house edge here. In contrast, slots have a much higher house edge of 4%.
When it comes to odds, FortuneJack is quite competitive. The average payout here is over 97% for top-level leagues like soccer, American football and basketball. And the overall average is above 96%.
Is FortuneJack available in my country?
The registration process is quite straightforward. To create an account on FortuneJack, you simply need to provide your email address and country of residence.
You do not need to fill out any forms or provide any form of identification. However, once you submit the aforementioned details, you will need to verify your email. Additionally, you will get a prompt to enter a mobile number. Note that this is optional but is a requirement when claiming the no deposit bonus.
No required identity verification
Only email verification is needed
Mobile number is required to access the no deposit bonus
When it comes to betting, the minimum amount acceptable is 0.1mBTC. The amount does not vary by country and players from all around the globe have to meet the same threshold.
All accounts are denominated in bitcoin regardless of the cryptocurrency you use to make a deposit.
Once you register an account, it takes mere seconds to get a deposit address. This has to do with the fact that there is no verification process.
At no point will you need to provide proof of identity when using the platform, not even when making withdrawals. However, if you have not verified your email address, the withdrawal button will be inactive. If you did not do so during the account opening process, go to your email inbox and find the verification email. Click on the account verification link to complete the process.
Can I play FortuneJack in the United States?
The USA is not explicitly blocked from playing at FortuneJack. While the casino is known for being US-friendly, it does not actively promote itself to players in the United States.
Players in the following countries are restricted from depositing at FortuneJack:
- United Kingdom
Since FortuneJack is an all-crypto platform, there are no currency conversion fees.
As a crypto-focused casino, FortuneJack locks out users who prefer payment options such as electronic wallets, debit/credit cards and bank transfer. On the bright side, there are no transaction fees and deposits and withdrawals are instant.
Instant deposits and withdrawals
No transaction fees
No minimum and maximum deposit and withdrawal limits
Support for multiple cryptocurrencies
No support for fiat payment options
Making deposits on FortuneJack’s site is easy, particularly when using bitcoin. Bitcoin users require only one confirmation on the blockchain network. But for all other cryptocurrencies, you will need a minimum of 6 confirmations.
Thus, deposits in bitcoin are the fastest and the time they take depends on the state of the underpinning blockchain network. Typically, your deposit will reflect in a matter of seconds, as soon as one miner makes a confirmation. However, when using the other cryptocurrencies, it might take a few minutes to get the required number of confirmations.
There are no upper or lower limits applicable to deposits. The only exception to this rule is when claiming a bonus. In this case, the minimum amount you can deposit is 0.002 BTC. But the minimum amount you can withdraw is 0.004 BTC (or its altcoin equivalent).
There is no withdrawal fee and in many cases, processing takes place instantly after clearing the system’s security checks. Making a deposit attracts no charges either.
Even though the casino accepts all bitcoin wallets, it has a partnership with BitGo. And for this reason, it recommends using BitGo services.
As a crypto-only casino, FortuneJack does not support any fiat currencies. Consequently, you cannot make a deposit or withdrawal using a credit/debit card or bank transfer.
However, the payment options are not limited to Bitcoin. Here are the other cryptocurrencies that you can use:
You can make deposits and withdrawals in any of the above cryptocurrencies.
Regardless of the currency you choose for making a withdrawal, it should take only a few seconds to complete. Below is how you can make a bitcoin withdrawal.
Step 1: Go to the cashier section and click on “Withdraw”
Step 2: Select the crypto you wish to withdraw
Step 4: Enter your Bitcoin wallet address and confirm transaction details
Step 5: Hit “Send” and wait for the amount to reflect on your wallet
While the casino sports a great design with great usability and aesthetics, it is only accessible to English and Russian speakers. On the bright side though, you can use it on a variety of platforms, desktop, web and mobile without the need to download any apps.
Easy to use
Optimized for use on PC and mobile
Free play available for most games
Only accessible in two languages
FortuneJack operates a web-based service and there is no downloadable app for the site. To use the platform, all you need is an internet connection and a web browser. Because it is optimized for mobile devices, you can use it with ease even on your smartphone or tablet.
The site offers services in two languages, Russian and English.
On the Fortunejack website, you will find an impressive balance between design and functionality. The site has a sleek, modern look with a captivating aesthetic reminiscent of a brick-and-mortar casino.
As is common with a majority of online casinos, it sports a dark background against which vibrant colors come to life. Orange, yellow and white are the predominant hues blending effortlessly to create an alluring interface. The graphics are stunning too. Under the casino tab, a variety of popular games brighten up the page with the jackpot amount showing in the background.
When it comes to functionality, the organization of the page and navigation features is top-notch. Finding a title is a breeze thanks to handy filter options. It is possible to filter through available options by game features or game developers among other things. For instance, you can choose a game based on free spins, high limits and jackpots.
Games are also well-organized under a variety of tabs and you can also look through the list to make your pick. Under the live dealer section, games come in HD quality, making you feel like you are in a live casino.
Overall, the design is impressive, offering incredible ease of use and an intuitive feel. On the downside, FortuneJack does not have a community forum.
One area in which FortuneJack could use some improvement is responsible gambling. While many online casinos have self-help provisions for problem gamblers, FortuneJack does not. To get responsible gambling tools, players here have to reach out to customer support.
Once you do so, you can get access to self-exclusion facilities. Unfortunately, these block out most functions including getting the casino’s newsletter. It would be great if FortuneJack can introduce less extreme safe-play provisions. For instance, some sites simply make use of deposit limits and session reminders.
Cash Out and Auto Cash-Out
An interesting feature of FortuneJack is known as Cash Out. Anytime you start feeling nervous about a bet, you have the option of cutting short your wager. This feature is accessible on a wide range of bets, with different prices based on some variables.
To determine whether the price of cashing out is worth it, players have an option of monitoring prices throughout. Alternatively, you can opt for a feature known as Auto Cash-Out. Auto Cash-Out requires that you set a minimum cash-out price. Once the amount is reached, the system automatically terminates your bet.
Even though FortuneJack is optimized for mobile use, you will not access the same level of functionality on mobile devices.
Site is optimized for mobile use
Mobile interface sports a clean design
Some games are missing on mobile
Not all game categories are accessible on the mobile home screen
No free play options
How Does The Mobile Version Compare to Desktop Version
As mentioned above, there is no standalone mobile app for FortuneJack. The mobile-optimized web-based app still can offer you a rich and rewarding experience. However, there are some notable differences between using it on mobile and on PC.
First, you will notice that there are significantly fewer buttons on the mobile interface. The home screen only features four game categories. These are live dealers, slots, blackjack and dice – likely selected for their popularity. To access the rest of the categories, you will need to click on the hamburger icon.
Therefore, if you are looking for full-feature functionality, the PC version is a better option. There have also been some customer complaints about technical problems.
FortuneJack is quite generous with its bonuses and promotions. Also, you may find its terms and conditions a little more restrictive than most.
Generous welcome bonuses
A variety of enticing offers for loyal customers
Strict qualification criteria for VIP club
High wagering requirement for welcome deposit bonus
There is a wide range of bonuses and promotions on FortuneJack, both for new signups and for existing players.
When you sign up to the casino, you will get a generous deposit bonus of up to 5 BTC and 250 free spins. The BTC bonus is staggered over your first four deposits while the free spins are all redeemable on the first deposit.
The first deposit bonus offers a 110% matchup up to a maximum of 1.5 BTC. On the second and third deposit, you may qualify for a 50% matchup of up to 1 BTC each. And on the fourth one, you get a 100% matchup of up to 1.5 BTC.
The wagering requirements for these bonuses are 40x, which is slightly above the industry average. When it comes to the free spins, you have to use them all on the day they are issued so as not to lose them.
When you start playing at the casino, you may also qualify for plenty of other promotional offers. These include:
- Weekly and monthly tournaments with great prizes
- Monthly cashbacks on your losses
- Access to various rewarding tournaments
- Weekly reload bonuses
Jack’s Club (VIP Club)
In order to qualify for the VIP club on FortuneJack, you need to meet two main criteria. First, you need to be among the highest betting community members. And second, you need to be a long-serving account holder. Once you reach the qualification requirements, the team will send you an invite via email.
If and when you qualify to join the club, you will enjoy various enticing offers such as:
- Weekly cashbacks on your losses
- Exclusive bonuses
- Physical and digital gifts
- Higher comp points
The rewards here vary according to your VIP level. Current VIP levels include Bronze, Silver Gold, Platinum, VIP and VIP Star.
The customer service team at this casino has a great reputation for being friendly and helpful. Unfortunately, they are not reachable via phone.
Helpful, knowledgeable and friendly support team
Immediate responses from live chat support agents
No phone support
Support on the site is accessible via two main channels, email and live chat. The live chat feature is particularly handy, with wait times that are often less than a minute. Email queries, on the other hand, receive responses within 24 hours.
Based on customer reviews, the support team of FortuneJack is friendly and helpful. They seem to have some measure of experience in the industry and can help solve most issues. For instance, they are known to talk clients through their in-house Dice game and even provide tips.
The support team claims to be available 24/7, and they live up to that claim. No matter the time of the day, you can always find agents to help you out.
Notably, the most common form of complaint about the service has to do with withdrawal delays. As the team explains, this usually has to do with the fact that periodically, they perform security checks on user accounts.
In some cases, this has resulted in delays of up to 4 days for withdrawal requests. It is, however, noteworthy that the team’s responses to complaints in such cases show remarkable patience. They acknowledge the customer’s feelings and at times even offer deposit bonuses to calm them down.
FortuneJack is a regulated entity offering a variety of security measures such as two-factor authentication and advanced SSL encryption for user information. However, its regulatory license is not from a top-tier provider.
Regulated service provider
Uses two-factor authentication for sensitive aspects like withdrawals
Makes use of advanced encryption to protect user data
Offers provably fair games
Curacao eGaming is a rather lax regulator
Limited selection of provably fair games
As a crypto-only casino, FortuneJack does not require any personal information during signup. Despite this though, it still makes use of SSL encryption to protect user data such as account information.
Furthermore, it also has a provably fair section. However, the games’ selection under this category is limited to 5 titles.
It is also noteworthy that the casino is regulated, which in itself offers a measure of security for its players. FortuneJack holds a gambling license from Curacao eGaming, a popular regulator in the gambling industry.
However, the codes used for this casino as well as its provably fair mechanism are not open source. On the bright side though, it has not had any security issues in the past.
Though FortuneJack has only been running for about 6 years now, its founding team has plenty of experience in the industry, spanning at least two decades. Using their experience, they have built a worthwhile games’ portfolio and a highly innovative platform.
Nexus Group, the company behind the casino, holds a leading position in the bitcoin gaming industry across the globe.
Interview With FortuneJack CEO, Boris Kiknadze
We sat down with FortuneJack’s CEO, Boris Kiknadze, to dig a little deeper into one of the world’s first cryptocurrency casinos.
There is a lot to love about FortuneJack, from the extensive abundance of games and generous bonuses to the great customer support and excellent website. Users have hailed the intuitive design and functionality of the platform as well as the handy search features that make navigation a breeze.
However, crypto players would love to see more provably fair games in the future. FortuneJack also needs to improve the functionalities of its mobile platform.
But all in all, the reputation and performance of the team behind FortuneJack deserves our full recommendation.